Malmaison Leeds

I have used this hotel a couple of times in the last few weeks. I have used the conference facilities on two separate occasions. One occasion stayed in the hotel. Rooms were very nice. Beds comfortable. Easy walking distance into Leeds. I would recommend this hotel for both an overnight stay and for conference use.

We stayed in a club deluxe room for 1 night. The check in was quick yet polite and informative. We decide to purchase breakfast at £22 per person and received a voucher for a free drink each in the bar which we used that night for 2 excellent cocktails. The room was quiet, clean and very comfortable. With good size bathroom, mini fridge, coffee maker and great options for Teas aswell it was definitely well worth the price we paid and could not be happier. However, at £22 per person for what I could best describe as a Wetherspoons quality cooked breakfast with cold bacon, rubbery black pudding, tepid scrambled eggs and a cheap sausage served on a cold plate I left feeling disappointed. My partner was put off from the continental selection due to fruit flies and the coffee wasn't as good as the one I'd just made myself in the room. We'd definitely stay again but find somewhere local for breakfast.

Next to 2 multistorie car parks with others nearby. The hotel has an arrangement with certain car parks to offer a £10 reduction per day. The breakfast was excellent. A full English breakfast with other hot alternatives. Then a complete buffet of cereals , yogurts , fruits and juices. The staff were all very friendly and helpful.

We stayed here last Friday as we were taking in a concert at the arena, We chose this hotel specifically for the location, just a 15 min walk and close to the city centre. Easy to find when driving in and the car park booking (Q Parks) worked a treat, Check in was swift and easy, the room was ready 30 mins prior to check in which was a bonus. The upgraded room was nice, no problems with noise up on the 4th floor and the room facilities were as you would expect. Nothing flashy that blew your mind but it was a good size, very clean and a nice bathroom. Food wise we only ate Breakfast there and it was very good. I tried a bit of the chef's grenola and it was the best I have had anywhere, seriously. The full English was on point, a nice sized portion without going over the top. My only gripe would be the bar and breakfast area, it was too dark in there for my liking, I appreciate it's in the cellar so there wasn't much natural light but the decor was dark and drab too. It needs brightening up to put you in a good mood. Overall it was a great overnight stay, we go to Leeds often and we have stayed in numerous hotels but providing it remains competitively priced, it will be our go to hotel in the future

Stayed here over the weekend for a wedding, rooms were clean and needs met by kind cleaning staff. Cocktails in bar/lounge area were nice but not adequate staff so was long waits. Food was so disappointing and such a small menu!! So we had booked for a larger table the night before the wedding, I had ordered a burger which was dry and burnt, missing items and food taking an 1hour and 40 mins to even get to the table, dietary requirements completely over looked despite being discussed before! Poor customer service skills from a blonde haired ignorant waitress who completely disregarded complaints and sighed at the customers and walked off! such a shame as the hotel is lovely and in a great location but the food and service downstairs was awful.